All frequently asked questions by students and teachers
Select a gem from the list of teachers checked by Superprof, evaluated by their former students and close to home..
Contact teachers directly: introduce yourself, describe your expectations and reserve your first lesson. Teachers confirm and plan the courses with you directly.
You pay nothing ;)
Searching for teachers is done from the search engine present in the top of each page of the website. Once the teacher(s) is (are) selected, the student can contact the teacher by clicking on the button "Reserve a private lesson," under the teacher's photo. Once the message is sent to the teacher, it is necessary that he/she accepts the current request for the details to be forwarded to the student.
We ask our teachers to be as transparent as possible when writing their ads, detailing their profiles through three distinct categories: Experience, Teaching and Curriculum Vitae.
Teachers are required to provide us their certificates and/or degrees that we verify under 24 hours. We also control their contact information (phone, email, photo) so that the the first meeting is facilitated.
On the ad of each teacher, the response rate (i.e. 100%) and response time (i.e. several hours) are displayed and updated in real time. Students can also see when has last connected to his/her Superprof account, indicating that he/she is active on the website.
Reviews of former students and recommendations from peers, published in their ads, help to form an opinion on the quality and style of the lessons given by the teachers.
Superprof has implemented a system for measuring the availability of real-time professors, and an analysis of responses to other students.
The cost of the matchmaking is $19 and it is exclusively the responsibility of the student to contact as many teachers in as many subjects as he/she wishes, over a period of 30 days. Note that the first lesson is very often provided by the teacher.
However, you can choose several teachers simultaneously, obtain their contact information and then select the one that suits you best.
If the initial request of the student has not been completed after 48 hours, Superprof offers students other profiles of teachers relative to their needs, according to the same criteria (subject, location, rate) and offers the first lesson for free.
In this manner, we would like students and parents to increase their chances of finding a teacher most fitting for their search.
The rate of each teacher is in the ad. You can also check the ad's practical information if a teacher offers a discount for the purchase of several hour lessons.
You directly pay your teacher without passing through the Superprof website. Superprof not involved in the settlement between a student and teacher.
Si la demande initiale de l’élève n’a pas abouti au bout de 48 heures, nous recherchons et proposons à l’élève d’autres profils de professeurs, toujours selon les mêmes critères (matière, géolocalisation, prix) et qui offrent la première heure de cours.
Nous souhaitons ainsi permettre aux élèves ou parents d’élèves d’augmenter leur chance de trouver un-e professeur-e adapté-e à leur recherche.
Pour obtenir une facture, il suffit d’envoyer un email à email@example.com
Nous fournissons des factures pour les frais de mises en relation, et non pour les heures de cours. Pour cela, adressez-vous directement au professeur concerné.
Superprof est une plateforme de mise en relation entre professeurs particuliers et élèves, les professeurs ne sont pas employés par Superprof. Par conséquent, chaque professeur-e spécifie dans son annonce s’il souhaite faire bénéficier de la réduction d’impôts à ses élèves .
Le tarif de chaque professeur-e est indiqué sur son annonce. Vous pouvez aussi vérifier dans les informations pratiques de l’annonce si la/le professeur-e offre une réduction pour l’achat de plusieurs heures de cours.
Vous payez vos cours directement au professeur-e, sans passer par l’intermédiaire du site. SuperPROF n’intervient pas dans le règlement entre la/le professeur-e et l’élève.
The Professional Pass allows you to be frequently referenced in search results for all ads, as well as the badge "Response Guaranteed" displayed on your Superprof profile page.
The diplomas and certificates are validated within a maximum of one working day after receipt by Superprof.
Superprof allows all teachers the chance to indicate on their ads that they provide lessons by webcam. Our teams advise of using Skype for video conferencing, as well as PayPal for a secure payment.
Superprof launched in October 2014 in 11 countries including Germany, Belgium, Brazil, Canada, Spain, the United States, Italy, Luxembourg, Portugal, the United Kingdom and Switzerland. The site allows you to translate your ad and display it on the platform of your choice to increase the number of students internationally. To access this, go to: My Ads > Manage Ads > Rates / trips > Lessons by webcam.
Superprof allows you to edit your ad by visiting the tab: My Ads > Manage Ads >.
Posting an ad is completely free at Superprof. Just create an account on the Superprof website.
You set your rate yourself based on your education, experience and the market competition in your area. The terms and conditions of your payments for lessons is directly handled with your students.
You set directly set the agenda with the students. Superprof is not involved in any aspect of the lesson organisation and planning, nor the relationship between the teacher and student.
There is no restriction on the number of hours or lessons that the teacher gives the student.
It's up to you on how to structure your lessons, based on the student's expectations and what you are able to provide.
The ranking of each ad in the search results is defined by a specific algorithm. Here are some ways to improve your ranking:
The stars that you get will reassure prospective students who view your ad.
There are two ways to get stars on your ads: