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Manchester 
$25/h
1st lesson free!
Verified teacher profile
Response Time 24h
Lessons offered by Lauren
  • Individual
  • In group
The lessons will be held
  • at her home
  • at your home
  • By webcam
Taught subjects
  • Psychology
  • College / University Preparation
  • Sociology
  • Social Skills
  • Social Studies
  • Youth Work
Levels
  • All Levels

Approachable, Flexible, Creative, and FUNNY Ex College Professor Online Tutor - Here to Help!

Methodology

My teaching methodology is highly interactive and casual. I consider myself and the student "partners" in the learning. I find creative ways to make learning fun, and pay attention to what works and doesn't work for a particular student. I find ways to relate lessons to the every day experiences of students, particularly in Research Methods & Statistics-- where I am confident I can make anyone a believer that Research is cool!

Background

I am currently a Change Manager at Cigna, but my background is in psychology, research, and education. I taught three years at the University of Hartford, and love the challenge of working with a group of students with diverse needs and interests.

Rates

Rate for online lessons : $25/h
Lessons offered by Lauren
Individual
In group
The lessons will be held
at her home
at your home
webcam
Taught subjects
  • Psychology
  • College / University Preparation
  • Sociology
  • Social Skills
  • Social Studies
  • Youth Work
Levels
  • All Levels

Lauren's resume

Education
M.S. ORGANIZATIONAL PSYCHOLOGY | 2017 | UNIVERSITY OF HARTFORD (4.0 GPA)
B.S. PSYCHOLOGY | 2010 | QUINNIPIAC UNIVERSITY (3.8 GPA)

Experience
CIGNA | 2017 TO PRESENT
SERVICE OPERATIONS CHANGE MANAGER [JULY 2019 TO PRESENT]
• Develop multi-faceted support models across large initiatives, including the merger of Cigna and Express Scripts. Support Models include:
o Daily cross-functional meetings to enable knowledge sharing (35 teams represented)
o Facilitate readiness forums, presentations, and employee communications
o Ensure adherence to issue management processes
o Identify, escalate and facilitate solutions for process, knowledge and support gaps
• Develop and maintain stakeholder relationships to identify support gaps in large initiatives
• Serve as liaison across multiple diverse operations teams, ensuring our front line operations have everything they need to service customers, clients, and providers
MARKETING CUSTOMER EXPERIENCE SENIOR SPECIALIST [2017 TO JULY 2019]
• Socialized and empowered the organization to understand customers through segmentation
• Accelerated cross functional projects through improving processes and managing relationships
• Executed marketing initiatives around improving customer health and reducing costs
• Developed plans for measuring the return on investment of marketing initiatives
• Analyzed customer feedback from enterprise NPS, transactional NPS, and custom research
• Delivered engaging presentations for large audiences at client forums and broker meetings
• Implement an enterprise wide employee feedback system from the ground up
LIMRA | 2012 TO 2017
SENIOR MARKET RESEARCH ANALYST [2016 TO 2017]
• Managed most popular annual consumer research study, The Insurance Barometer
• Created and implemented uniform information management practices
• Analyzed survey results to extract meaningful consumer and company insights
• Socialized insights through internal and external reporting and presenting
INTERNATIONAL RESEARCH ANALYST [2012 TO 2016]
• Led international project teams to develop understanding of the insurance and retirement practices across more than thirty markets in Asia and Europe
• Designed and administered consumer and company level surveys
• Analyzed survey results to extract meaningful consumer and company insights
• Socialized consumer insights through internal and external reporting and presenting
• Supported international guest worker program
• Managed intern and redesigned intern program to include more hands on research
UNIVERSITY OF HARTFORD | 2013 TO 2016
RESEARCH METHODS ADJUNCT PROFESSOR
• Taught beginner and advanced research methods to undergraduate students
• Used comprehensive knowledge of research methods and statistics to make complex content easy to understand
• Fostered student engagement and participation through interactive lessons
• Served as a mentor for students academically, personally, and professionally



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