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$13/h
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Response Time 24h
Lessons offered by Ramnivas
  • Individual
  • In group
The lessons will be held
  • By webcam
Taught subjects
  • Basic computer
  • Gmail
  • Windows
  • Outlook
  • Mail
  • PC
Levels
  • Elementary School
  • Middle School
  • Sophomore
  • Junior
  • Senior
  • Adult Education
  • Beginner
  • Intermediate
  • Advanced
  • Proficient
  • For children

Computer functions, windows OS,MS office working option,internet working functions,mail configuration, networking class

Methodology

I will teach by working experience so easy understand and observe
Responsible for troubleshooting hardware related problems in Desktops, Laptops.
Configuring clients with domain like Windows XP, and Windows 7 Professional & Enterprise, Windows 8.1,
Windows 10
Configuring and Troubleshooting mail client (Outlook & POP3).

Background

I have around 13+ years of total experience in IT as System administrator
File system and user management in Windows
Windows Backup and Restoration
Handling Microsoft support, which includes troubleshooting various kinds of problems on Windows 98, 2000, XP, Windows 7, windows 8.1,Windows 10 Office 2003,2007,2010, 2016
Configure outlook and POP 3 Mail
Configuring small sized network and ADSL modem with wifi connectivity
Motorola Access point device
Coordinating vendor for hardware call logging purpose
Receive call from user end through phone resolve 50 calls

Rates

Rate for online lessons : $10/h
Lessons offered by Ramnivas
Individual
In group
The lessons will be held
webcam
Taught subjects
  • Basic computer
  • Gmail
  • Windows
  • Outlook
  • Mail
  • PC
Levels
  • Elementary School
  • Middle School
  • Sophomore
  • Junior
  • Senior
  • Adult Education
  • Beginner
  • Intermediate
  • Advanced
  • Proficient
  • For children

Ramnivas's resume








Career Objective

A growth oriented challenging career, learn new technology and a rewarding position as a credible support engineer with dynamic group, utilizing my skills and also keeping me abreast with latest trends and transition in industry.

Summary

I have around 13+ years of total experience in IT as System administrator
File system and user management in Windows
Windows Backup and Restoration
Handling Microsoft support, which includes troubleshooting various kinds of problems on Windows 98, 2000, XP, Windows 7, windows 8.1,Windows 10 Office 2003,2007,2010, 2016
Configure outlook and POP 3 Mail
Configuring small sized network and ADSL modem with wifi connectivity
Motorola Access point device
Coordinating vendor for hardware call logging purpose
Receive call from user end through phone resolve 50 calls

Educational Qualification:

Bachelor of Science – B.Sc (Maths) from Sourashtra College affiliated to Madurai Kamaraj University, Madurai, and (1998 to 2001).
Technical Profile
Microsoft Certified Professional (MCP) in Windows XP Professional and windows sever 2003
Cisco Certified Network Associate – CCNA completed
Cisco ID: CSCO(concealed information)

Technical Skills

Operating Systems:

Client OS – Windows 10,Windows 8.1, Windows 7, Windows XP, Windows 2000, Windows 98

Server OS -- Windows 2003 Enterprise Server








Professional experience:

The Company:
KOMMINENI InfoTech Pvt Ltd from July 2017 working senior customer support engineer in BEML site

Responsible for troubleshooting hardware related problems in Desktops, Laptops.
Configuring clients with domain like Windows XP, and Windows 7 Professional & Enterprise, Windows 8.1,
Windows 10
Installation of Operating system and Recommended software’s.
Worked hands on with Symantec antivirus and monitoring
Check monthly update in antivirus update
Configure SAP GUI front end install and configure
Periodic monitor with Symantec antivirus
Having knowledge on Data Backup and also performed Data back activity.
Configuring and Troubleshooting mail client (Outlook & POP3).
Handling users call and desktop, Laptop troubleshooting.
Configure local and sharing printer
Network connectivity and configure small network.
Co-ordinate with vendor to complete warranty services.


Optimus Global Systems from September 2015 to Jun 2017 date post of senior customer support engineer.

Responsible for troubleshooting hardware related problems in Desktops, Laptops.
Configuring clients with domain like Windows XP, and Windows 7 Professional & Enterprise, Windows 8.1.
Installation of Operating system with software
Worked hands on with Kaspersky antivirus and Kaspersky internet security
Having knowledge on Data Backup and performed Data back activity.
Configuring & Troubleshooting mail client (Outlook).
Handling users call and desktop, Laptop troubleshooting.
Barcode printer installation and troubleshoot problems.
Network connectivity and configure small network.














Saggezza india (P) Ltd., January 2012 to August 2015 customer support engineer.
Alchemist HR (P) Ltd a leading partner for Hewlett Packard ltd., on providing man power for Hewlett Packard-FMS projects. Ashokleyland (across India) is one of the critical projects for Hp and it’s running with 75 IT associates from December 2007 to December 2011

Responsibilities:
Windows server 2003 user configuration and maintain Active directory
Maintaining proxy server for provide secure internet access to users
Responsible for troubleshooting hardware related problems in Desktops, Laptops, and Printers.
Configuring clients with domain like Windows 98, 2000, XP, and Windows 7 Professional & Enterprise, Windows 8.
Installation of Operating system & other software’s.
Worked hands on with SYMANTEC Antivirus corporate edition 11 and Symantec System console on server & client end
Having knowledge on Data Backup & also performed Data back activity.
Configuring & Troubleshooting mail client (Outlook, TSC).
Monitoring WAN and LAN links with monitoring tools like and MRTG Graph
Handling users call and desktop, Laptop troubleshooting.
Configure and Troubleshooting wireless Motorola access point, barcode scanner (Motorola)


Previous experience

Maha Electronics (P) LTD-Hosur from November 2004 to November 2007 post of Customer Support Engineer

Responsibilities:

Printer troubleshooting and installation.
Configuring Windows XP & 2000 Professional / 2003 Standard Server
Generating technical Documents monthly wise, consolidate call reports to provide periodic call statistics reports
Configuring and Troubleshooting the Network Printers related problem
Preventive and corrective maintenance of user system on regular basis.
LAN Installation and Set-up.










Languages Known

Tamil, English, Hindi.


Personal details

Name : Ramnivas.G
Father Name :D.N.Gopal Rao
Date of Birth : 22th May 1981
Gender : Male
Marital Status : Married

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