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$19/h
1st lesson free!
Pending approval
Response Time 24h
Lessons offered by Rumela
  • Individual
  • In group
The lessons will be held
  • By webcam
Taught subjects
  • Academic English
  • Reading
  • Literature
  • Essay writing
  • Oral Expression
  • Phonetics
Levels
  • Elementary School
  • Middle School
  • Sophomore
  • Advanced Technical Certificate
  • College
  • Adult Education

English Literature Major gives English speaking, language skills and phonetics classes online

Methodology

I base my classes on the following:-
1) The capability of the student and the method that helps him/her the most.
2) Structurally by starting with the basics of grammar.
3) Fluency in speaking by using simple and effective phrases and simple English to begin with.

Background

I am an English Literature major with 10 years of English private tutoring experience. Professionally having worked in customer centric roles in different countries and industries, I have been able to understand the English language and it's beauty in shaping ones communication skills and giving words to your expressions.

Rates

Rate for online lessons : $19/h
Rate for 5 hours of lessons : $76
Rate for 10 hours of lessons : $152
Lessons offered by Rumela
Individual
In group
The lessons will be held
webcam
Taught subjects
  • Academic English
  • Reading
  • Literature
  • Essay writing
  • Oral Expression
  • Phonetics
Levels
  • Elementary School
  • Middle School
  • Sophomore
  • Advanced Technical Certificate
  • College
  • Adult Education

Rumela's resume

RESUME



OBJECTIVE: To utilize my public relations and people management skills acquired through years of experience in various industries and work for the best company in the industry with utmost dedication and hard work to bring about the best results.
.

WORK EXPERIENCE

Jul’18 – Present: Working for Shorewise Consulting as a Client Relationship Manager for USA and Canada.
Responsibilities:-
• Meeting PR and sales with the talent acquisition team, team leaders, head-hunters, HR of companies like Wipro (USA, Canada), Cognizant (USA, Canada), Tech Mahindra (USA, Canada) etc.

• Depending on the requirements I need to manage the internal delivery team of recruiters, panel of internal interviewers, backend team and the HR to ensure that the client requirements are met and the suitable candidates are submitted.

• Ensuring that there is a smooth flow of business starting from the personal meetings with the clients to understand their requirements for the IT roles with various end clients till the onboarding of the candidates. This also helps me manage a big team apart from my relationship with the clientele.

May’16 – May’18: Worked with DSP BlackRock Asset Management Services Pvt Ltd as a Relationship Manager – Sales.
Responsibilities:-
• Managing PR and Sales with National and International Banks and National Distributors such as Development Bank of Singapore, Deutsche Bank, ICICI Bank, HSBC Bank, Standard Chartered Bank, Edelweiss Financial Services and Global wealth etc.

• Providing inputs about the markets and giving investment advice not only to Individual Financial Advisors but to domestic and international banks in Kolkata.

• Ensuring that the clients had a smooth transition from sales to service by liaising with the operations team and ensuring post sales service to the clients.

May’15 – May’16:Worked as a Cabin Attendant with Indigo Airlines, flying both domestic and international sectors.
Responsibilities:
• Providing service to our guests onboard to ensure that they had a comfortable flight.
• Ensuring the passengers’ safety onboard as it formed a major part of my job responsibility.
• Providing First Aid as and when required.
• Conversing with onboard guests to take feedback and understand what would make our service the best.
• Ensuring all the service procedures were followed diligently onboard.
• Extending a good experience not only to our external but internal customers as well- our colleagues.

May'12 –May’15: Worked as a Relationship Manager – Corporate Services in Bharti Airtel Limited in kolkata.

• As a Relationship Manager I was handling the sales, service and collections for the Solitaire Segment which included some of the top corporates of the world and the country with a minimum billing of over 3L INR.
• Service included touch base through regular visits, phone calls and taking feedback to understand their needs and help them accordingly.
• The services ranged from coordinating with the top management (CEO, MD,Chairman etc) and taking care of all kinds of issues and requirements of my set portfolio ranging from network issues to new connections required, to activation and deactivation of various services on their connections.
• Liaising between the clients and all the departments to ensure a smooth service flow
• Conducting weekly reviews to make sure that my reportees discharge their duties and responsibilities correctly and on time.
• To be a part of regular reviews and presentations myself as well.

August 2010 – May'12: Worked as a Senior Cabin Attendant in Indigo Airlines posted in Kolkata.
Responsibilities:
• The job responsibilities remained more or less the same as I continued to fly as a Cabin Attendant, however at a senior position.
• Now I was directly in charge and responsible to ensure a good service was being provided onboard so that our guests had a comfortable and happy journey.
• Conduct preflight briefings concerning weather, altitudes, routes, emergency procedures,medical emergencies, crew coordination, duration of flights, food and beverage services offered, and number of passengers.
• Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
• Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.
• Determine special assistance needs of passengers such as small children, the elderly, or disabled persons.
• Administer first aid to passengers in distress and in medical emergency.
• Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
• Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, the conditions of cabin equipment, and any problems encountered by passengers.
February 2008 to May 2010:Worked as a Cabin Attendant with Jet Airways posted
Responsibilities:
• To ensure good service was being provided onboard so that our guests had a comfortable and happy journey.
• Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
• Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
• Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.
• Greet passengers boarding aircraft and direct them to assigned seats.
• Assist passengers entering or disembarking the aircraft.

• Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
• Administer first aid to passengers in distress and in medical emergency.
• Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
• Reassure passengers when situations such as turbulence are encountered.
November 2007 to February 2008:Worked as an Operational Trainee at The
Grand Oberoi, Kolkata.
Functional Area: Front Office and Business Centre
Responsibilities:
• To take care of check-ins and check-outs
• Ensure that the guests’ had a comfortable and joyous stay at the hotel.
• Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.
• Provide information about local features such as shopping, dining, nightlife, and recreational destinations.
• Make travel arrangements for sightseeing and other tours.
• Receive, store, and deliver luggage and mail in coordination with the Bell Desk.
• Set up conference rooms, display tables and arrangement of merchandise displays for sales personnel.
• Compute and complete charge slips for services rendered and maintain records.
• Help guests with their personal requirements in the Business Centre like e-mails, print-outs etc.
Feb’2000 – Mar’2010: Gave private English tutoring classes.

EDUCATIONAL QUALIFICATION:

• Graduate with major in English from Seth Anandram Jaipuria Collage approved by University of Calcutta
• Completed High School from Seth Anandram Jaipuria College – 12th Standard in 2004
• Completed Schooling from WWA Cossipore English School in 2002


TRAININGS& CERTIFICATIONS:

• Diploma in Aviation, Hospitality and Travel Management (B.T.E.C.H.N.C, Edexel UK) from Frankfinn Institute of Airhostess Training.
• Ab-Initio training of Safety, First Aid, Grooming and Customer Service Delivery from Jet Airways and Indigo Airlinesin Mumbai and Delhi respectively.
• Dangerous Goods Handling from Jet Airways and Indigo Airlines inMumbai and Delhi respectively
• Avsec Training from Jet Airways and Indigo Airlines in Mumbai and Delhi respectively
• Certificate achieved for SABRE

ACHIEVEMENTS:

• Awarded Best Competent Performer in Jet Airways.
• Personalized service given to Ministers ,Cricketers, Bollywood Personalities, Singers and various other dignitaries etc
• Awarded the PEER AWARD at Indigo for displaying team spirit, dedication and hard work.

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