Terms & Conditions

Superprof is a site edited by:

Superprof SAS with a capital of €5,878 - RCS Paris B 533 453 296 - SIRET : 53345329600014

Headquarters: 85 rue d'Amsterdam 75008 Paris, FRANCE

President: Mr. Wilfried Granier

Superprof is a hosted site by:

OVH SAS with a capital of €10,000 000 - RCS Roubaix – Tourcoing 424 761 419 00045

Siège social : 2 rue Kellermann 59100 Roubaix - France

Président : M. Henryk KLABA

Superprof is declared to CNIL under the number 1710595 v 0

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The General Conditions of Use

The use of Superprof is subject to full acceptance of these Terms and Conditions.

By accessing Superprof, you agree to regularly refer to the latest version of the General Conditions permanently available on Superprof.

If you disagree with these conditions, Superprof reserves the right to prohibit access to the site.

Website description

Superprof is an input system and an online platform that connects teachers and students.

Superprof is not involved in any way in the transactions.

Ads are placed by teachers and classified by subject and location.

This means that the responsibility for Superprof can not be held directly or indirectly accountable for transactions between students and teachers concerning lessons.

Superprof, in its capacity as an advertiser, cannot guarantee neither the payment of the student's or teacher's lesson fees, nor the truthfulness of the information contained in the ad descriptions, the qualifications of teachers, their phone number, etc...

Teachers, students and members of Superprof must create a profile to use it. Users agree to create only one profile on the site.

This profile can be modified and managed from the dashboard that is available to users.

This profile can be removed through a request by e-mail: contact

The site services Superprof are exclusively for adults who are legally capable of participating in purchase contracts and sales under applicable national law.

Superprof reminds its users that they are subject to labor and company laws, companies and final payments and taxes.

Submit ads and distribute

Teachers submit their free ads Superprof by following the procedure on the site. You can post as many ads as you would like by categorizing the ads under subjects (arts, sports, science, for example) or by creating a subject.

Each ad must be different from the others and must have a specific title.

The ad must not contain misinformation, unlawful or misleading information. Ads may not contain the contact details of the teacher: address, phone, e-mail, web address... and are subject to removal and banning.

Teachers are committed to being fully transparent about their training and their references. Superprof is not responsible for any incorrect information provided by the teachers. It is the responsibility of the student to verify the information provided by the teacher on their ad.

The ad posting and dissemination are free but the teachers who would like to be placed ahead in ads can subscribe to the Professional Pass where his/her announcement is bumped up for 1 month. This pass costs $9.

The pass is automatically renewed by credit card or bank debit. Starting the first day of the subscription, at any time, the teacher may cancel by e-mail:

contact

Contact

After consulting the listings, students who wish to, may contact the tutors that they have selected. Only upon acceptance of the lesson request by a tutor, will the contact information (phone, email, address) of each party, be shared between the two parties.

To connect with tutors, students are required to pay a fee of $9. This one off fee entitles the student to connect with as many tutors as they wish for a period of 30 days. However, if no tutors accept your request during this time, you will not be charged.

As part of our student benefits, any student who has not received a response from a solicited tutor within 48 hours will automatically have 3 alternative lessons requests sent to similar tutors within their local area, on their behalf by Superprof. Subject to being accepted by a tutor, students contact information (phone, email, address) will be shared with these tutors as well.

Contact details cannot be included in tutor ads or messages from students to tutors, and will can only be shared upon the mutual agreement by both parties to conduct a lesson. (i.e. a lesson request being sent by the student, and accepted by the tutor). A tutor ad or message with contact information will be automatically deleted.

Superprof cannot be held responsible for the unavailability of a tutor.

Use of dashboard

By connecting to their dashboard, users Superprof can manage their relationship and post their ads if they are teachers.

The dashboard manages profile information, ads (add, delete or change) and connects teachers and students.

Teachers are required to quickly respond to all students who have made requests in the case that their ads will be suspended until their students have received an answer.

Superprof reserves the right to filter these messages and to contact the sender if it is spam or content that does not match the purpose of the site.

It is forbidden to send unsolicited commercial e-mails (spam) to people encountered through Superprof.

Superprof reserves the right to make changes to the services offered by the site where teachers or students can expect any compensation.