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Charlotte 
$25/h
1st lesson free!
Verified teacher profile
Response Time 24h
Lessons offered by Chrystle
  • Individual
  • In group
The lessons will be held
  • By webcam
Taught subjects
  • Basic computer
  • Computer networks
  • Telecommunications
Levels
  • All Levels

Network Engineer with 33 years of experience with 10 years of teaching experience in the classroom. Will teach on-site or online.

Methodology

I base my classes on my personal experiences in the engineering industry. I bring the real world the the classroom. I like to believe that "Success is a Journey, not a Destination". I myself have been on a journey over the past 33 plus years. I like to consider myself as paying it forward to assist others in accomplishing their dreams.

Background

I have taught on the high school level and the college level. I have graduated 900 plus college students and almost 500 high school students. I am a motivator in the educational industry that assists individuals have faith in themselves ensuring them that they have the ability to accomplish their dreams.

Rates

Rate for online lessons : $25/h
Rate for 10 hours of lessons : $20

Details

Cancellation must be given 48 hours in advance.

Lessons offered by Chrystle
Individual
In group
The lessons will be held
webcam
Taught subjects
  • Basic computer
  • Computer networks
  • Telecommunications
Levels
  • All Levels

Chrystle's resume


Summary
I am an accomplished IT professional with 33 years of professional experience. Started working in the industry upon graduating from high school. Became intrigued with the history as well as the growth in technology therefore, continued to pursue a more in-depth education. Has worked in many capacities that have allowed me to grow many organizations infrastructure as well as allow them to see their ROI from the direction of which the LAN/ WAN/WAN had grown while being in an IT professional capacity. I have demonstrated an in-depth knowledge of all versions of MS Windows, several Software Applications and Infrastructure design, deploying and implementation as well as training and educating. I have been successful at meeting all deadlines and obligations with all companies as well as supervising and managing team employees from one to 15 in size. As an IT professional I have demonstrated my analytical skills by researching financial records of different contracts for many companies which have allowed them to benefit from my detail oriented methods. Several companies have saved and recouped $30,000 or more due to my persistence in pursing all and many red flags via invoicing, billing and technology. I Possess excellent organization skills with ability to work alone or in a team efficiently, and effectively.

I am seeking to obtain an Information Technology Instructor’s position with an institution that has an in-depth Technology where the students have the opportunity to learn a variety of technology methods, infrastructures and Operating Systems. I have taught and chaired technology and have the opportunity to successfully graduate over 900 students as well as doing certification preparation for Six Sigma, Cisco, Microsoft and Linux. I am in my second career adventure seeking to continue to pay it forward with the knowledge in which I have obtained from my education as well as my 33 years in the field.

Education
Trident University International
EdD in Education – Currently Enrolled
Strayer University – Charlotte, NC
Master’s in Business Administration, General Studies, 2015
Master's degree, Network Management 2009
Bachelor of Science, Networking, 2007
Capella University – Minniapolis, MN
Master's degree, Information Technology Systems Management, 2013





Certifications

Certified Novell Administrator, Microsoft Certified Professional, Microsoft Certified Systems Engineer, Six Sigma White Belt Certification, Certified Cisco Network Instructor

Skills & Expertise

MS Windows version 3.1 to Server 2012, Active Directory, Linux, Computer Hardware, Network Administration, Customer Service, Software Installation, Microsoft Office, Networking, Infrastructure, TCP/IP, DHCP, DNS, Public Speaking, Technical Support, Documentation, Cisco Routers and Switches, Network Security, VoIP, VMWare, Visio, SQL, IIS and Microsoft Exchange. FTP, SMTP, Telnet, OSPF. Contract negotiation, Disaster Recovery, Asset Recovery, Attrition as well as Retention.



Professional Experience

ECPI University, Charlotte, NC 28273 January 2017 – Present
IT Adjunct Instructor
• Instruction of Information technology courses which include the following
• Microsoft Office 2016
• Active Directory 2012
• Customer Service Classes
• Cisco Certified Network Administration Classes
• Mentoring of students in the Information Technology Industry
• Advising students of their success rates
• Maintaining and meeting engagement rates for class attendance


Highland School of Technology, Gastonia, NC 28052 September 2015 - Present
Network Engineering Teacher
• Cisco Systems Academy Instructor
• Instructs grades 11 and 12 in Cisco Systems Development and Design
• Instructs 12th graders in Advanced Studies Class
• Ensures that students are proficient in Cisco Systems in order to pass the NC State Exam
• Serves as an Advisor to students in the FBLA Organization (Future Business leaders of America)
• Instruct students on the difference between Microsoft OS and Linux OS
• Institute club activities for the CEE club (Computer & Electrical Engineering
• Mentors Computer Engineering students as interns
• Functions as a SME (Subject Matter Expert) for technology
• Invites IT professionals to speak to students about the IT industry
• Performs Integration sessions with other classes to demonstrate how different subjects relate to technology and vice versa.
• Backup instructor for Computer Engineering
• First year accomplishments 88% passing rate of State Exam
• Second year accomplishments 96% passing rate of State Exam
• Prepare students to take the CCENT exam



ITT Technical Instutite105, Charlotte, NC 28217 December 2009 – December 2016
Chair of Information Technology Program
• Manages programs and instructional staff within the school of study at a campus.
• Ensures proper instruction and delivery of curricula, and ensures that the learning environment meets the curricula requirements.
• Communicates performance expectations to instructional staff, monitors performance (including conducting classroom observations), analyzes key performance indicators, provides coaching and feedback, evaluates performance and recommends corrective actions. Facilitates faculty concern resolution.
• Makes recommendations to the Dean regarding the selection, retention, and assignment/ scheduling of faculty.
• Assists the Dean in determining classroom equipment and instructional staffing needs.
• Manages orientation, training and development of faculty.
• Conducts regular faculty meetings to discuss policies and procedures. Monitors faculty to ensure compliance with policies and procedures.
• Notifies Dean about student behavioral issues. Assists with new student orientation and student concern resolution.
• Coordinates relevant certification programs and student professional associations at the campus.
• Promotes student enrollment growth in assigned school of study by participating in the campuses' re-entry program, implementing retention initiatives, attending campus events, and involvement in community and professional organizations and events.

King's College, Charlotte, NC June 2012 - August 2013
Computer Studies Program Manager
• Mannages programs and instructional staff within the school of study at a campus.
• Ensures proper instruction and delivery of curricula, and ensures that the learning environment meets the curricula requirements.
• Communicates performance expectations to instructional staff, monitors performance (including conducting classroom observations), analyzes key performance indicators, provides coaching and feedback, evaluates performance and recommends corrective actions. Facilitates faculty concern resolution.
• Assists Director in the creation of academic goals and objectives for the campuses' Institutional Effectiveness Plan. Develops and coaches faculty in the achievement of goals and objectives.
• Makes recommendations to the Dean regarding the selection, retention, and assignment/ scheduling of faculty.
• Assists the Director in determining classroom equipment and instructional staffing needs.

UNIBAR DPG, Charlotte, North Carolina • 2007• 2009
Information Technology Specialist
• Perform tasks assigned by Executive VP
Responsible for introucing all new technology.
• Maintain Installs and configurations of all PC’s and laptops
• Oversee operations of the office in EVP’s absence.
• Provide administrative support to office personnel.
• Implement all IT Infrastructure including VoIP
• Support and maintain Mitel phone system.
• Propose new technologies for EVP.
• Install and Configure all hardware and software for the use of 83 field locaters, including blackberry devices and outlook syncronization
• Maintain the DigTrack System to ensure no damages are occurred due to improper marking.
• PC and Laptop Support for 3 states



.
Time Warner Cable, Charlotte, North Carolina December 2006 - June 2007
Technology Infrastructure Supervisor
• Supervised the day-to-day support for all Windows Servers, Desktop Computers, Telephony support systems and related components.
• Supervised the proactive monitoring, diagnoses, and resolution of system and software issues.
• Supervised the timely setup and maintenance of all Windows Servers, Desktop Computers, Telephony support systems and related components.
• Performed comprehensive troubleshooting for all Windows Servers, Desktop Computers, Telephony support systems and related components.
• Work as a team player to meet and exceed IT standards of performance – quality, service and productivity
• Participated in department’s communication and planning meetings as needed to ensure ongoing and effective communications within the IT department and other departments.
• Interfaced with other departments and vendors as needed.
• Installed and configured Blackberry devices for all users to send and receive email along with outlook synchronization
• Perform other tasks as assigned.


The Inspiration Networks, Charlotte, North Carolina May 2004 - May 2006
Network Engineer
• Maintained routers and upgraded entire network.
• Performed System Administration on Windows 2000 and 2003 servers.
• Perform System Administration on IIS servers.
• Implemented and installed VPN on all Cisco routers.
• Conduct all clients and server installs, upgrades, and configurations.
• Responsible for all installations and configurations of high speed network printers.
• Responsible for all user support with network and phone system.
• Responsible for Implementation and support of Blackberry Enterprise Server and Blackberry devices.

Carolina Multiple Listing Service, Charlotte, North Carolina 1998 - 2003
Information Technology Manager
• Migration from Windows NT 4.0 to Windows 2000 then to XP Pro SP2.
• Maintained routers and switches.
• Performed System Installations and administration on Windows 4.0 and 2000 servers.
• Performed System Administration on 2 IIS servers’ versions 4.0 and 5.0.
• Implemented VPN’s.
• Upgraded Exchange 4.0 to 5.5 to 2000.
• Hosted Internet email in house for 50 users.
• Implemented ISA Server for Internet Access.
• Documented procedures for entire network, hardware and software.
• Provided MLS help desk support to 6,000 plus users.
• Responsible for all IT and telecommunications contract negotiations and billing.
• Responsible for all user support with network and phone system.
• Proposed new technology ideas for the future use of the network.
•Responsible for installations and configurations of high speed network printers


References Furnished Upon Request

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