Homepage
Tutoring jobs
Dearborn Heights 
$25/h
1st lesson free!
Verified teacher profile
Response Time 1h
Lessons offered by Elias
  • Individual
  • In group
The lessons will be held
  • By webcam
Taught subjects
  • Basic computer
  • Computer networks
  • Computer Repair
Levels
  • Elementary School
  • Middle School
  • Sophomore
  • Junior
  • Senior
  • Advanced Technical Certificate
  • College
  • Adult Education
  • Beginner
  • Intermediate
  • Advanced
  • Proficient
  • For children

IT Professional with over 24 years of experience in Computers, Network, and Security

Methodology

The way I teach is more of an open style of teaching. I provide a guideline of the topics to be presented and then allow the learner to participate and become fully engaged in the learning process. Providing a space for learners to ask questions will enable for a more immersive learning experience.

Background

I have taken on many roles from an IT Technician to IT Management. During all my roles have enjoyed, and excelled, at teaching and imparting my knowledge to everyone around me. Part of my roles within the organization was to build training and teach employees.

Rates

Rate for online lessons : $25/h
Rate for 5 hours of lessons : $110
Rate for 10 hours of lessons : $200

Details

Cancellation Policy: Please cancel 24 hours before a class session begins.

Lessons offered by Elias
Individual
In group
The lessons will be held
webcam
Taught subjects
  • Basic computer
  • Computer networks
  • Computer Repair
Levels
  • Elementary School
  • Middle School
  • Sophomore
  • Junior
  • Senior
  • Advanced Technical Certificate
  • College
  • Adult Education
  • Beginner
  • Intermediate
  • Advanced
  • Proficient
  • For children

Elias's resume

CAREER SUMMARY
Infrastructure Manager • Security Operations Manager • Network Operations Manager
 An outstanding, focused IT manager with 20 plus years of technical and managerial experience influencing organizational changes to adhere to and promote audit and compliance strategies.
 A diversely skilled manager with technical knowledge across many IT platforms, including basic IT knowledge to large and complex environments, and presenting leadership with a clear understanding of what “story” the metrics tell in a clear, timely and actionable ways.
 An energizing, culture-focused coach and mentor. Committed to providing employees clear vision, meaningful feedback, inspiring integrity, and motiving them to attain unprecedented results. Have developed team members who, today, are senior IT members and leaders.
 Focused on continued education by gaining relevant industry certification, and a plan to graduate with IT bachelor degree in May 2020, which provides current and up to date IT relevant knowledge.

AREAS OF EXPERTISE

 Networking
 Security
 Infrastructure
 Operations
 Management
 Leadership
 Incident Management
 Problem Management
 Project Management
 Process Improvement
 Training & Mentoring
 Audit & Compliance


PROFESSIONAL EXPERIENCE
Meridian Health ‘A Wellcare Company’, Detroit, MI January 2019 – Present
Provides government based health plans (Medicare, Medicaid, and the Health Insurance Marketplace) in multiple states
Network Operations Manager
Hired to build and establish a Network Operation for the organization by formalizing the overall group function in building process and procedures, as well as training and mentoring employees to achieve the highest level of productivity working on varied IT systems.
• Formalized the Network Operations team within target timeframe launching the group to full take on the role and functions outline per management requirements.
• Integration growth of new processes and responsibilities to take on more responsibilities and provide a larger scope of issue troubleshooting and resolution, which also involve IT Request fulfillment.
• Take on alerting and notification systems to correct system configuration and re-establish proper function of such systems, which included working with business partners to provide targeted alerting and notifications.

ITPeople Network, Detroit, MI September 2017 – January 2019
Provides IT staffing to fulfill specific client roles, focusing on IT security strategy, assessment and operations
Security Operations Manager
Acquired the position from among many candidates to build and develop an on-shore Network Operations Center, which included hiring, training, developing processes and procedures, Security tool assessments, and collaborating with security engineers and facility technicians to identify and remediate security issues and concerns.
• Created the standard processes for event handling via SEIM and email, which included all steps to complete triage and escalation when necessary.
• Successfully complete the project to build and move the Security Operations Center ticketing module, moving from SharePoint to ServiceNow to be within compliance and fulfill audit requirements.
• Continuously provided team performance metrics, including KPIs, SOC status and workload analysis to Security Directors and leadership, using that data to improve SOC productivity and efficiency.
• Involvement in three audits and contributed to the successful completion of the audit that aligned the team with compliance guidelines.
• Available at all times to all team members and management to provide direction and support to all urgent situations or critical incidents.
• Provided training and direction to the facilities team in order for the partnership to grow stronger and provide clear instructions on chain of custody.

Ally, Detroit, MI June 2013 – September 2017
A large financial institution providing banking, auto finance, home loans, investments and corporate finance services
Infrastructure Operations Manager
Joined a team as a supervisor building out the Global Command Center for Ally in order to provide monitoring and response. Moved in to a manager role to provide more processes and procedure structure to the team.
• Manage the alert handing and response providing guidelines to the analyst in all aspects of their day to day workload.
• Managed Incident and Problem management team members instilling proper documentation processes as well as root cause analysis to better understand the issues and how to avoid them in the future.
• Coordinate and facilitated P1 and P2 issues as needed to drive resolution and after action reports.
• Responsible for developing and implementing companywide Incident Priority training utilizing Lectora software.
• Developed the first internal Ally customer for IT in providing monitoring and response for Sever Weather Monitoring for Ally automobile dealers.

EDS, an HP Company, Auburn Hills, MI August 2006 – June 2013
Provides large scale IT solution for enterprise level organization across the globe ranging from services to staffing
Network Operations Team Lead
Joined the network operations team as the voice subject matter experts, but quickly acquire more skills to achieve a lead position within the group.
• Lead and escalation point for over 30 engineers providing guidance and mentorship to accomplish daily workload.
• Responsible for Severity 1 assessments and assignment ensuring the proper handling, escalation, documentation and full remediating within SLAs.

Similar teachers

basic computer lessons close by? Here's a selection of teacher ads that you can check out.
Superprof can also suggest computer networks lessons to help you.
Learning isn't a problem, computer repair lessons for all!

Grand Prairie
Learn from a person who has 23 years of IT Computer experience
$14
Erik
1st lesson free!

I teach from a hybrid of book direction and personal experience. This gives the student the information to pass the...

Lessons by webcam In-person lessons Approved profile
Kenneth City
15 years of Enterprise Desktop Support/ System Admin knowledge & experience for you!
$12
James
1st lesson free!

In my experience, everyone learns differently. My role as an instructor is to find the best way to relay information to YOU!...

Lessons by webcam In-person lessons Approved profile
Rexburg
A Network and Data Center Engineer with 15 years experience in Voip, global networks and Data Center hosting. I am currently qualifying for a degree in CIT at BYU-Idaho
$11
Ryan
1st lesson free!

I use a basic question section to find out what areas you are struggling with and then provide a more holistic approach to...

Lessons by webcam In-person lessons Approved profile
El Centro
Basics and Intermmediate level of Computer Science in El Centro to all ages
$14
Demian
1st lesson free!

For first level: I teach basics, how to use a computer, understanding the computer hardware & software, how to use...

Lessons by webcam In-person lessons Approved profile
Charlotte
Dedicated Computer technology teacher with more than 10 years of experience earned.
$40
Jodeen
1st lesson free!

My teaching method includes investigative and discovery learning. Where learners are a part of their learning experiences....

Lessons by webcam In-person lessons Approved profile
Knoxville
Experienced IT instructor in Knoxville TN with over 15 years of experience. I can teach in your home, over the internet, or meet somewhere.
$20
Brian
1st lesson free!

I teach based on each students needs. Everyone is different and I am willing to start with the very basics or pick up where...

Lessons by webcam In-person lessons Approved profile
New Baltimore
Basic computing from booting up the computer to surfing the internet. If you are willing to learn I am willing to share my knowledge.
$50
Tony
1st lesson free!

Systematically step by step pause on a topic if needed to make sure everyone is informed at the same level.

Lessons by webcam In-person lessons Approved profile
at his home at your home By webcam
1 hour Not available Not available $25
5 hours Not available Not available $125
10 hours Not available Not available $250
Request a lesson