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$50/h
1st lesson free!
Verified profile and diploma
Response Time 24h
Lessons offered by Marshall
  • Individual
  • In group
The lessons will be held
  • By webcam
Taught subjects
  • Basic computer
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Powerpoint
  • Windows
  • Outlook
Levels
  • All Levels

IT tutor support with emphasis on Office, Windows, and Basic PC assistance- Cary, NC

Methodology

When I train and mentor new IT professionals I like to have them get as much hands on experience as possible. Sometimes the best tool for learning is failing, learning and trying again. Troubleshooting and trial and error can teach so much!

Background

I am an IT cloud support engineer with a Bachelors Degree in Information Technology Management. I Manage a cloud environment on a daily basis.
• Maintain multiple infrastructure environments (Cisco, F5, NetApp, and VMware).
• Maintain multiple customer environments (Citrix XenApp 6.5/XenDesktop, Microsoft Active Directory, Microsoft Exchange 2010/2013/2016, and Microsoft SQL 2008/2012).
• Provision new customers and provide onboarding assistance.
• Work with helpdesk on escalated tickets.
• Create documentation for helpdesk to use to remediate issues on first call

Rates

Rate for online lessons : $50/h
Lessons offered by Marshall
Individual
In group
The lessons will be held
webcam
Taught subjects
  • Basic computer
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Powerpoint
  • Windows
  • Outlook
Levels
  • All Levels

Marshall's resume

Bachelors Degree from Southern New Hampshire University in Information Technology Management
Currently a Cloud Support Engineer

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