My teaching method is unique and skill based with clear image to the career path. Teaching will be based on the student capability and mind set.
Activity based training is what I prefer to improve the learning ability of candidate .
I am a graduate. I'm working for PMKVY project under Skill India scheme affiliated with NSDC. I take ITES and Basic IT for urban and rural candidates. I have trained more than 200 candidates in the tenure of 12 months.
Name: Ajaz Pasha
Ph No.: (concealed information)
Email: (concealed information)
Intend to structure my growth in pace with the ever-changing corporate environment. Make
my learning curve to move in a linear fashion along with the growth of my functional skills
coupled with overall personality development in order to face the challenging times ahead.
HIGHLIGHTS OF EXPERIENCE:
A seasoned professional with 4.3 years of experience at Wipro InfoTech as Helpdesk Co-ordinator, Application Support Engineer and a Team lead. Currently working with Excelus Learning Solutions (Quess Crop Limited) as a Application Support Engineer. Experience in gathering requirements and performing requirements analysis through various Customer meetings and interactions. Having ability to learn new technologies and flexible to work efficiently in different kinds of environment with good presence of mind.
Roles and Responsibilities:
• First and second level troubleshooting on desktop and application related issues.
• Effective Client management through active client interactions via regular
• Providing application support and desktop support for customers via Phone, Mail and
• Preparing daily performance reports, weekly and monthly MIS reports.
• Providing On site trainings on application to end users.
• Responsible for tracking repeated issues and finding RCA for the same.
• Monitoring SLA and FCR.
• Preparing Shift roster and break time management.
• Maintaining good relationship and good interaction with customer.
• Good knowledge of SQL database: Installation of SQL, Managing database, Database
Mirroring, Database Replication, SQL Migration, Backup and Data Recovery.
• Windows, Desktop and OS.
• Computer peripherals and basic networking knowledge.
• Technical Service desk experience.
• Proficient in performing administration and support tasks on the Windows (7/XP).
Employer : Wipro InfoTech GSMC -Mysore
Duration : Jan-12-2013: April-23-2017
Account : DMS Eicher
Project : VECVL
Designation : Application Support Engineer L2 and Process Trainer (DMS)
Total Experience : 5.2 years.
Relevant Experience : 4 years.
Current Company : Excelus Learning Solutions.
Payroll Company : Excelus Learning Solutions.
Current CTC : 2.16 lacks pa.
Expected CTC : 4 lacks pa.
Reason for job change : I feel as though I’m ready for another stage in my career.
Current Location : Mysore
Official Notice Period : 30 days.
• Received award as “Best C-SAT individual” and received team award as “Best
Service Desk” for 3 consecutive quarters in 2013.
• Received ‘’Best Engineer’’ and “Best C-SAT individual” award in 2014/15.
• Received ‘'Best C-SAT (Customer satisfaction)'' team award in 2015’.
• Received ‘’Best performer’’ award in 2016.
University/Board School/College Course Year of passing
University of Mysore Yuvaraja College Mysore BSc 2012
KSEEB St. Anthony’s Pre University College PUC 2009
SSLC St. Anthony’s High School SSLC 2007
• Good communication and interpersonal skills.
• Good team work and a self motivated, leading, voluntary and participating team.
• Effective and efficient in interactions with people, problem solving skill.
• Quick learner.
• Windows L1.
• Telephone etiquette.
• Email etiquette.
• SQL Server L1 and L2.
• Soft skills.
• Network L1
• Train The Trainer
Name: Ajaz Pasha
Date of Birth: 05/06/1991
Marital Status: Single
Languages Known: English, Kannada, Urdu and Hindi.
Address: #285, 2nd stage, 3rd cross, Gayathripuram, Mysore – 570019.
I affirm that all information given in this CV is true and correct to the best of my knowledge.
microsoft excel lessons close by? Here's a selection of teacher ads that you can check out.
Superprof can also suggest microsoft word lessons to help you.
Learning isn't a problem, microsoft powerpoint lessons for all!
Taking gmail lessons has never been easier: you're going to learn new skills.
|at his home||at your home||By webcam|
|1 hour||Not available||Not available||$9|
|5 hours||Not available||Not available||$46|
|10 hours||Not available||Not available||$92|